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How do I redeem a gift voucher?

  • Online: book your journey as normal and enter your voucher at the payment stage.

  • By phone: call the reservations team on 01270 907010.

  • Already booked? You can use a gift voucher to pay your balance in Manage booking, with your booking reference, departure date and surname.

A voucher can be used on any journey promoted on our website, and combined with other payment methods if it doesn't cover the full price. It can also pay for on-board purchases or boutique gifts, as long as they're pre-booked before you travel.

A voucher doesn't reserve a seat. Journeys sell out quickly, so we recommend booking as soon as you can.

Please bring your voucher details with you when you travel.

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