Booking more than 56 days (eight weeks) before departure: a non-refundable 15% deposit secures your booking. The balance is due no later than 56 days before departure.
Booking within 56 days of departure: full payment is due when you book.
Groups of 12 or more: 15% on booking, a further 35% 90 days before departure, and the balance 56 days before departure.
How to pay your balance:
Online: go to Manage booking and enter your booking reference, departure date and surname. You'll see your payments and what's outstanding, and can pay by card or with a gift voucher. No account is needed. You can also use the link in your payment reminder email.
By phone: call the reservations team on 01270 907010.
If the balance isn't received in full and on time, we may treat the booking as cancelled by you, and cancellation charges will apply.
Related: How do I cancel, and what will it cost? · How do I manage my booking online?