You can manage your booking online at Manage booking. You don't need an account or a password. Just enter your booking reference, your departure date and the lead passenger's surname, as shown on your booking confirmation. There's no charge for changes you make there.
In Manage booking you can:
Check your journey details: your departure date and station, passengers, and ticket or table arrangement.
Add extras: see the extras already on your booking and buy others, such as Champagne, flowers or a cake, until ordering closes up to 5 days before departure.
Update passenger details: add or amend passenger names and dietary requirements, before your tickets are issued.
Change your departure station: choose another station on the same journey, at the same ticket class and price, before your tickets are issued.
Pay your balance: check your payments and what's outstanding, then pay by card or with a gift voucher.
Find your travel documents: download your booking documents and tickets once they're available.
If you have a Northern Belle account, you can also sign in to see all your bookings in one place. Forgotten your password? Use the Forgotten password? link on the sign-in page.
For anything Manage booking doesn't cover, such as cancelling, changing your date or journey, seating or upgrades, or a change after your tickets are issued, please contact the reservations team. If Manage booking can't find your booking, check the details match your confirmation, then contact the team.